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Connection Drops After a While

Published: 2026-08-22 00:07:51

If you cannot connect or keep disconnecting after a while, the device is usually limiting the app in the background.

  • Run Network Reset in settings, then reconnect;
  • Check whether the system restricts OrangeGo from running in the background (see the background setup guides for your phone brand);
  • Restart your device and reconnect;
  • If it keeps dropping, update to the latest version or contact customer support.